REFUND POLICY
Last updated: March 2026
Good Standing Services stands behind the quality of our service. This policy outlines when and how refunds are issued.
FULL REFUNDS
You are entitled to a full refund if:
- We are unable to obtain your Certificate of Good Standing due to a reason within our control.
- Your order was placed in error and you contact us before we begin processing.
- A duplicate order was placed accidentally.
PARTIAL REFUNDS
If your business is not currently in good standing and we are unable to obtain your certificate, any refundable state filing fees will be returned where applicable. Please note that some states do not issue refunds once a request has been submitted.
NON-REFUNDABLE SITUATIONS
The following are non-refundable once processing has begun:
- Our service and processing fee after order submission to the state
- Orders where the customer provided incorrect business information
- Expedited processing fees once the rush filing has been submitted
HOW TO REQUEST A REFUND
Contact our support team at support@goodstandingservices.com with your order number and the reason for your request. We will respond within 1 business day.
PROCESSING TIME
Approved refunds are processed within 5-10 business days and returned to the original payment method.
CONTACT
Email: support@goodstandingservices.com